long black hair was in shower that was not mine. Loose floor tile in bathroom. Brought 3 sodas from machine on 3rd floor, all were hot. I was told the rating was a 3. It should be a 1. Going to doctor tomorrow to confirm a bed bug bite. Hotels.com Rep. was not honest about hotel. Told they had a workout room, not. I found a Y. Worst stay ever!!!!! Hotels.com has given a refund.

I really enjoyed my experience at the comfort Inn. The service was very good. Especially the third floor.