I too, was hesitant to stay after reading some of the reviews, but I found the staff nothing but accomodating and courteous. My room was a part ocean view with balcony.....the oiler drigger did not bother me at all, quiet and I still had a great view. Room was clean and comfortable. I am going back in fall of 2009 because of the good experience and closeness to beach, restaurants and shopping!

Although this hotel has a great location, I can honestly say that I have never had a worse experience with a hotel as I did with this one. The customer service was horrible, we were immediately judged, asked to sign a no-party policy, wouldn't give us copies of credit card receipts, and it felt like we were being pushed to stay somewhere else. Definitely not recommended...spend the money and stay at the hyatt or hilton

After reading the reviews we were hesitant about staying at Best Western, so we booked a room across the street at the Huntington Surf Inn. HUGE mistake. The rooms at Huntington Surf Inn were filthy and desk help was inhospitable. We reluntaley walked across the street to Best Western and booked a room for the night. We found the desk help to be ...

My wife & I booked a room for ourselves and one for our son, his wife and their 2 boys. Later we read some bad reviews about the hotel and the staff so we decided to visit it a week before our reservation date to investigate. Upon arriving, we asked Melissa, the day shift front desk person if we could take a look at a room. She was very ...

I found service to be inhospitable and impolite and I have never experienced more disturbing behavior in any other hotel I have stayed at. I booked my room a month in advance since the weekend I would be staying there was my birthday. I checked in and an imprint of my credit card was taken and I was made to sign even though an amount was not filled ...

My boyfriend and I didn't even get to stay the night. We are both 20 years old...and had booked a spa room about 2 months ago for our 3 year anniversary. So..we walk in..all excited, and are refused our room becuase we are not 21. It doesn't say ANYWHERE on the website that you must be 21. It says you have to be of legal age. Which last ...

For the price, I expected more. The Rooftop Spa listed in their ammenities was "out of order". The rooms and bedding was old, though relatively clean. I was very surprised that their were no in-room movies on demand. The location was the only thing worth bragging about for this hotel.

The hotel staff was awful. The information about the hotel on line is misleading. They offer rollout beds as part of their ammenities but when you get there they make you sign a paper stating that you only have 2 people in a room with a King-Sized bed. I booked this hotel months before our trip to make sure I had a place to stay during the peak ...

Don't understand those knocking this hotel. I have stayed at this hotel for several years and have always found the staff more than accommodating and how can you knock the terrific view. A really good place for the money. Could have more of a breakfast bar but how much can you carry across the street to the beach? LOL