The majority of staff were very polite and courteous however, there was one gentleman at the swin up bar who had ZERO knowledge of customer service. On our last night my husband got extremely sick, Salmonella Poisioning (and for the next week), constant diarrhea and vomitting (he lost 10 pounds!) and by the other reviews it seems to happen often. ...

My husband and I went to La Jolla De Mismaloya for our honeymoon, and loved it. We had exceptional service, and the food was great. We do recommend that you choose the buffet over the specialty restaurants, just because we didn't feel like we got enough food. The pool bar was open daily and the bartenders got to know each of the people ...

I went with 6 of my cousins for a summer trip and booked 2 rooms. When we got to the hotel, we upgraded to a two bedroom suite, which we were glad that we did. The rooms were big and clean, and the beds were comfortable. The bathrooms were clean and well stocked. The pools were nice and we did not have a problem finding a beach chair to relax in. ...

We took our two older boys with us and they also had alot of fun alot to. the food was good and the staff was so helpful. I would go back to this hotel anytime. The only draw back is it is a ways from town but I didnt mind paying 13.00 to get to town. You really get a good deal when you book this hotel.

We just returned from Mismaloya and PV. We loved the hotel and the cleanliness. The food was good at the buffet but not always warm or hot when it should be. Sometimes bowls or dishes were not always there nor were the food containers always full. The snack bar was terrible as was the service there. They didnt know how to make some of the ...

Never being in Puerto Vallarta, we had our travel agent check out the hotels. He gave us several hotels to check out, which I wasn’t very impressed with. After seeing the Barceló La Jolla de Mismaloya, it seemed to be the perfect paradise; we could hardly wait to get there. We booked this hotel with our agent. Several days before leaving ...

We have been visiting PV for about 15 years. This is the second time we have stayed at Mismaloya the first was before it became Barcelo. This would probably be an OK place if you were not forced to consume their food via the "all inclusive" feature. Sickness among the guests including my wife was rampant during our stay from 2/1/09 ...

We had a great room and wonderful weather but the third day we were there my husband had to be taken to the hospital by ambulance for severe vomiting and diarreah. The hotel wouldn't compensate us for the costs. They gave us a free massage and facial but that didn't make up for the loss of vacation time and the pain and suffering. I got ...

Ditto comment by ghstudio. We had six travelers, 4 got sick. We returned 2/5 after a week's stay.