Firstly for an ALL INCLUSIVE RESORT I expected that we would have been warmly greeted upon arrival...this never happened.

Checkin time was long and tedious, then we had to literally drag our luggage to our rooms which were located down a ramp-like walkway. WE understood that the hotel was under refurbishment or so my tour operator indicated as ...

what was there to like... terrible service, terrible food, waterdown drinks, never got a pina colada, they ran out of coconut syrup for 3 days, buffet was nasty, if the food ran out tough, never refilled the food. lites dont work, tv didnt work, room stunk, no hot water, no towels, had to wait 8 hours for beach towels.
if you like mildew in the ...

This was one of the worst vacation experiences I have ever had. The location of the hotel is nice, but the staff more than ruins any enjoyement you may experience while on the island. They are rude, unprepared for guests and unattentive. The food is okay but the rooms are old, tired, and musty smelling. Water spots cover the ceilings and the ...