Just wanted to congratulate the Holiday Inn staff on a well run property during the recent ice storm that hit NWA. The Holiday Inn was my first choice. In order to check-in we had to stand in a pretty long line since there were so many people trying to book a room. While waiting I noticed that the staff at the front desk, worked diligently trying ...

For one they charged my card twice when I paid for the room in full 1 week before I went there. They took $212.00 from my card and still haven't got it back on the card yet and it has been 2 weeks now. The pool had the concert in the bottom coming up making holes in the floor of the pool, which cut my foot open. The hot tub was luke warm and ...

I recently stayed here for a week on a business meeting. The breakfast was superb. They have a greatly looking facility. From the moment I walked in I was amazed. They had a clean swimming pool with a sauna, hottub, and a workout room also. If I am ever in that area angain I will go back for sure. There was not one single bad experience I had while I was there.

From the moment I walk in the door until the moment I leave, I feel like i'm at home. The 2 sweet girls at the front desk know me by my last name and use it everytime I walk by. Disapointed that Pizza Hut isn't inhouse anymore, but Tasha and Kathryn at the front desk told me that Pizza Hut would deliver pizza here and got me the number. ...

I attended a 2-day meeting here in last week. The service, staff, and buffet luncheons, both days, were outstanding. Highly Recommended !

I have stayed at many hotels across the country, and this hotel is by far the best. The front desk staff, and Drew in particular, provided me with 1st class service throughout my stay. Highly recommended!

They charged my credit card over $1100.00 when the bill should have been a bit over $400.00. They called it an error on a new employees part and cause me much work and extra money to get corrected.

They made no attempt to even try and make us happy after all the headache of staying with them.

We will stay at Red Lion from now on. I would look ...