The room is very clean and well managed, but the staff is disrespectful, and deceitful. We came down for what we thought was complimentary breakfast, only to find out after we had been seated and ate, that breakfast would be $15/person. There was no sign, or menu, or any indication that breakfast would not be included or what the price would be. ...

The chain is oriented to the business person, but even as a gold member I was placed in a room right under the same room where construction was ongoing all week. The rooms next to, above and under should have been blocked off for the week due to excessive noise; as a result the impression I'm left with is the money is worth more to the chain ...

This is a nice hotel and the room rate seems like a good bargain until you start noticing how they extract money from you. There are no vending machines on any of the floors; the only way to get a soft drink is to go down to the lobby and pay $2 at the little hotel store (where there is no attendant - you pay at the front desk). This is a bit ...

We were greeted by rude staff, slow elevators and a dirty room. Our nights were spent with high school age children running around the hallways, calling our phone by mistake and yelling from room to room in the hallways. The staff was not responsive when we asked them to stop the noise and disruption. The food offered is poor in quality and is ...

This was an awesome hotel to stay in while in the Washington DC area. We had never been to DC before and we're very pleased with our accommodations in Alexandria.

Our room was wonderful. BUT the help was the most impressive. We were treated as if we were important guests. The staff went out of their way to accommodate any need we had ...