The people could not be more accommodating, understanding and helpful. Examples:
1.Late night effort to prepare special box lunches for a Wall visit early the following morning.
2. Free upgrades to best available arrangement - gratis - as a returning customer.
3. Fine classical music. live every afternoon in the lobby.
4. Superb computer support ...

We loved this hotel. Truly a Chinese hotel, but very international in taste. Great restaurants in the hotel. Rooms were spacious and modern - a real 5 start hotel. Nice stores in the building; close to all attractions. They also set us up with a private guide (for so little money we felt guilty). She was amazing! Staff was very accommodating without smothering. This hotel was the best!

The food was great the staff was great - every yhing was fantastic!!!!!! I would reccommend every one to stay here on visiting Beijing! It was the best holiday ever! Minutes (walking) form the train station, Tianamen Square, the Forbiden City and loads of fantastic shops! I would give it 100%!

We stayed at this glamorous hotel for 5 days and enjoyed our entire stay. What really stands out is the professional, alert service. For example, our party included a 3-year old girl. When the hotel became aware of this, they actually sent up an extra small pair of room slippers.
The staff is polite and courteous; all say good morning ...

The Peninsula is the finniest Hotel in my opinion, in Beijing. The rooms were very large and cozy, and the 50" LCD TV was excellent to view. The food was Superb and one of the best selections in Beijing. The location is only a short distance for excellent Shopping & Dinning. The shops in the Hotel are some of the best in the world. All of the Hotel employees did their respective jobs too perfection.

Harold Sargent

Excellant service, beautiful property, great people and fantastic location. Coming from a hospitality industry in NV we could take some lessons from them..Wonderful experience can't wait to go back with my family.

YUS
I LUVVED DIS PLASE BEECUZ IT VUS NICE AND IT WAS NOT @2 ExPONSIIVEP. I LIKED THE CHEESE IT WAS REALLY REALLY NICVE ANDF CLEAN SNF NICE

TOO expensive, really expensive, very expensive, awfuly expensive, suprisingly expensive, terribly expensive, BUT apart from this, every thing else was perfect( I mean everything!!!! )

In a great location, within walking distance to many restaurants and shopping. Very expensive for internet service in the business centre. High tech rooms. Enjoyed the cds available in rooms. Also have movies at no cost, but too busy to spend much time in the room.