At 4 a.m. the large plate glass mirror fell off the wall in the bathroom smashing into thousands of pieces. The attention to our situation and understanding of our trauma was completely lacking. Excusing one nights charge was inadequate compensation for our terrifying experience. It ruined our vacation.
The mirror fell because it was improperly installed. We could have been killed!

We too were in an outbuilding like a Lodge, each room opening to the outdoors and we found live wasps in our room. It was a very wet evening in May 2008 when we arrived and my perception of the place may have been a little clouded!! However we were unable to get a meal there as the dining room was being refurbished and was closed. I also had to go ...

It was the most Beautiful farewell reception to a wonderful person.
They handled everything. The Ballroom was elegant, the food delicious, there service was excellent. I was so impressed, so pleased. Thank You.

The Inn at one time might have been a very lovely place to stay back in the day, but for todays standards it does not meet my criteria's. The location is close to all and still maintains a very quite and lovely private secluded location. But for the rooms and the condition of how the hotel is, has a lot to be left desired. The Inn is starting ...

Messed up my reservation. Gave us a different room- I booked king and got queen. No remote control for the tv. Dirty bathroom.
Beautiful location. The one and only staff member I saw was nice.
Restaurant staff very friendly. Great food.

we stayed at the historic strasburg inn in april and the service was terrible. they could not find our reservation, the spa was closed the restaurant was closed and their phone number seemed to be out of order to even get a hold of anyone to confirm our reservation. it would of been nice if they told us everything was closed because they were ...

After reading other reviews we were prepared for problems at the front desk. Much to our surprise, the staff were all congenial and willing to please. The first problem came when my friend (who is in a wheelchair) had a hard time getting into a room or being able to use the bathroom in the room because of confined space. After looking at 4 rooms ...

Truly a nightmare. Our reservations were botched prior to arrival. Upon finally checking in, my 2 year old discovered something rather unsanitary beneath the bed...and housekeepking failed to find it througout our three night stay. The plumbing was atrocious. The shower repeatedly went from scalding hot to ice cold without warning. I was ...

We got the Family Suite for my family with two small children and were very happy with it.

I did notice that the price of the room seemed to change from day to day and seemed to depend on the day of the week you first checked in more then the number of days that you were there.

We found the breakfast to be very good and the waitress two of ...