Our room was so very comfortable and the people that work for the Rock Springs Quality Inn are all so very special. Especially the Manager Pam! Happy hour is always the best with a great assortment of fun poeple. For those of you who must go to RS, WY this is the plae to stay
Only the full rate is offered through the Yahoo/Travelocity reservation, which was a bit disappointing, though the gal who checked me in offered a bit of a discount. Very friendly service, super clean and modern room, big TV, fridge/microwave/coffee amenities. Drive up parking is a big plus for security of your car's contents while traveling. ...
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Poor Customer service
By A Yahoo! Contributor, 08/05/05
The staff at this inn has very poor customer service. I have had to wait over a month for an over charge on my credit card to be fixed. I am still waiting! The manager is never available, and the front desk help is very rude! I will never stay here again!!!