From the moment we checked in, we were very pleased. The gentleman at the front desk was very friendly and accomodating. We had a block of 18 rooms for a hockey tournament that was a few miles away and the location was perfect. The rooms were clean and comfortable and the lobby area was the perfect place for us to congregate at the end of the ...
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OVERALL
Service
Cleanliness
Location
Value
Hotel staff great/restaurant food/staff very poor.
#1. When we first arrived, waitresses were sitting reading the paper; no tables were set up & it was 9:30A.M.#2. We asked 3X for water; when it finally came, we had no glasses; when THEY finally came, one had a left-over lipstick smudge on it. #3. Brought coffee/waited 15 min. for cups; when they were brought, they were"smacked" on ...