Absolutely the worst experience we have ever had with a hotel. The desk staff was wonderful! BUT, the management of the hotel was horrible. We stayed in the King Suite that was supposed to be non-smoking. Upon arriving, the room was filled with ashes all over the carpet! The air had not been turned on in the room for us, so it was horribly ...

This was the worst weekend we have ever had in a hotel. We had a suite which did not have any soaps, lotions,etc, no coffee and condiments for coffee maker. The bed looked as if someone had been laying on it and it was hard as a rock. We put 3 mattress covers and three blankets on the bed, under the sheets, and it made no difference whatso ever. ...

Rm 105 had no heat, Paid cash $134.82 and charges were also deducted from my credit card too. 3 weeks later, I'm still having trouble getting my money back on my credit card. Not cooerative at all.
WILL NOT BE BACK, NOR ANY OF MY PERSONNEL FROM FORT SILL, OK.

all though overall the the decor in my room did need updating. the progress is improving the overall cleanliness of the hotel has improved the staff is wonderful, and as with any other establisment there will be problems almost always at the most inopportune time.
overall we love the place and will most definitley be back.

The staff are rude and act like they are mad at the world. This "USED" to be a nice place to stay but I wouldn't recommend it to anyone now. Looks like it was purchased as an investment and ownership has decided to see how much they can make without spending any money!It appears they have accomplished this.

This place was first of all infested with roaches. We were put in 3 rooms. One of which the AC didn't work, the other had no lightbulbs, yes I said no lightbulbs. When we questioned the clerk, he said there were none. The 3rd room was infested with bugs. We were moved on 3 different occassions to new rooms. On 2 of those occassions the ...

This hotel is now (again) under new ownership and it has gone downhill fast over the past 12 months. The furnishings are in desperate need of renewal. Mattresses are old and worn as are the linens. The carpeting is stained and the overall impression is that upkeep of property is a minor priority.
During our 1 week stay the air conditioning failed ...

Of the 3 days we were there, we saw the maid service once and that was when she walked in while were watching tv. I had to go get my own clean towels. The breakfast was absolutely awful. Just not a great experience overall.