I vacated room at 7am. hotel charged me for 1/2 day for checking out late. Tried to talk with someone. Said no manager on duty. but would take care of charge. the charge appeared on my credit card statement. Showing that they entered the charge at 11pm the day I checked out. I called number on receipt, and was informed that they were a supply company only and could not assist me. I am still trying to find a phone number to call.