We had our 2 boys with us for our first ever visit to DC and our first stay at a Hyatt in years and we were just absolutely delighted and satisfied with EVERYTHING!!! Our room was plenty big enough and clean!!! The lobby staff and concierge were very helpful and accomodating. This location was perfect after walking everywhere we did taking ...

First the dislike: the pool is a little small and in an enclosed room so when you get 7 or 8 kids in the pool yelling, "Marco-Polo" it gets a little loud. The hotel itself is outstanding, beautiful views from our room on the 7th floor. The staff is outstanding, first class all the way. Check in is at 3:00pm, but we arrived there early and ...

This hotel is definitely not for families with kids. The swmming pool is a joke. Its 50 ft long and just 3.5 ft deep even my 6 yr old found it shallow. And surprisingly they didnt even have cartoon channels on TV. And we were stuck with the two restaurants down in the hotel. And the rooms were a bit cramped for 2 adults and 2 kids. Concierge was ...

we arrived in evening hotel is very busy, however service was prompt and staff was polite. room was neat and clean. loved having a starbucks right in the hotel. convinent located for down town sight seeing. a bit pricey i think.
hope to go back soon!

We just got back from a family weekend in DC and the Grand Hyatt was great! The staff was wonderful, rooms were nice and the metro was so convenient. The free breakfast (family plan) was amazing, huge selection. The valet and self parking were full, but not a problem, as just across the street there is a parking lot and it's cheap. Very close to everything you'd need. We will return:)

I was bitten by bedbugs (doctor confirmed) the first night. And, again over the course of the week. It took two trips to the doctor, once I got home, to treat them. I mentioned it at the desk and they said they would "check the room". No apologies.

I was with a group of 44 people. Most complained of the rooms being unclean- dirty mugs and glasses, no clean washcloths, smoke-free rooms smelled of cigarettes, to name a few.

I would definately recommend families to stay here. My husband, 6 and 9 year old shared one room with two double beds. My in laws stayed next door in a king sized room. The rooms were clean except for our shower curtain on the outside looked as if someone had spilled coffee on it. We had to have our room turned way down to get it cold, but it ...

I stayed here for a business trip and i arrived late in the evening. When i got to the room, i could smell a strong cigarette smell which seem to come from the bathroom (non-smoking room). Since i didn't know that i could change rooms, i stayed in the room and purchased air freshner and used wipes to wipe each surface. The marble surfaces had ...

My plan contains with beakfast,but the continental beakfast was cheap, and we had to pay extra to grade up the baffet beakfast. The bill came again and again, so you should check the statement every month!!