The Murder Mystery weeekend package was a joke. When I made the reservations I asked the front desk specifically, "What is the age group that attends?" I was told that it is a wide range. FALSE...ALL Seniors. The weekend was geared around the elderly, which is great for them, however I was mislead. The food was ok, the actual dinner ...

This is by far THE MOST hospitality lacking hotel in Alex bay ever!!! Been going to A-Bay for 15 years & decided to "treat" ourselves to an anniversary getaway at the Riveredge. WHAT A WASTE!! They think they are the Ritz Carlton and are far from it. Girl at front desk had a major attitude problem and treated us like 2nd class ...

The staff was friendly enough, but the rooms were a lot to be desired. Advertised as having a wet bar and it consisted of an extra sink in the room. There wasn't any information on the hotel and/or it's services, e.g. restaurant, bar, pool, etc. No information on local sites of interest, either.

Room had 1 desk and one TV cabinet which ...

Hotel staff was very unfriendly, during check in, the girl that check us in acted like we were bothering her. Never made eye contact with me during the whole process. actually made a copy of my AAA card. Travel 10-12 times a year and always use my AAA card for discount when booking and never had to even show the card let alone have a copy of it ...

Great room...GREAT FOOD...nice courtious staff...and the room was very clean and confortable. Price was not great....but it was a Saturday night!! I will definately be back.

Made a reseravtion for a premium room with "Castle View" a King size bed and jaccuzzi tub. I received a confirmation number from the reservation "800: number.
We arrived about three weks after our resrvation placement date and went to the room they gave us which was 2 full beds and parking lot view...what a great start to a mommy ...

We visited July 2007. The staff was very accomodating and friendly. The food in the restaurant was very good. However the room was not as expected. I requested a room with a king bed when we booked several weeks before our visit, explaining that my husband is 6ft 4 and he would be more comfortable in a longer bed. All that was available was a ...

I loved everything about it!! The views of the Castle are awesome. The food is very tasteful. The staff is helpful. The Jacuzzi Suites are magnificant.

This is a very well kept facility for a tourist trap town. Rooms are clean and well appointed. Staff was helpful but young and somewhat inexperienced but we all have to learn sometime. This hotel is priced fairly high but I feel overall you get what you paid for. They have big yacht dockage and there is a yacht crowd. They have their own boat ...