Reading the review from the person who stayed the same week as I did, I'm surprised that we had such a different experience with the customer service. Maybe they were just busy and we got them at a bad time...

My family and I stayed at this hotel three nights. The lobby is nice and we were greeted with fresh baked cookies. The hotel was ...

My husband and I stayed at this hotel and loved it! We would highly recommend it. The staff were awesome and very accomodating. I've never stayed at a hotel where they've been so nice. The continental breakfast was a bonus. It was always stocked with bagels, waffles, crossiants etc. The rooms are very clean and if you get a room with ...

When you just need some time away from your significant other its a wonderful place there are a lot of good restaurants close and the porn channels are great. A big choice of lesbian, Hardcore, and some fetish stuff. What a great weekend!!!

I love the decor. The view is wonderful if you can score a room with a balcony. This is very reasonable and near fun city "stuff". When I lived in NYC and wanted a hotel "break" or when I had a roommate and others would visit and we wanted a hotel, this was the "old faithful".
Some staff had an attitude for a while, ...

I loved the location. The rooms were extremely clean and tidy. No frills but extremely comfortable and cozy. A great place to crash after a long day/night on the town.
Perfect for a weekend getaway. The value is amazing for this hotel.

We have stayed at this hotel several times, mainly because our daughter attends Pace University, two blocks away. The Seaport area is spectacular, especially at night. Hotel staff was accommodating, room was very clean. Corner double room was the best, with a great view of the Brooklyn Bridge. Would definitely stay there again.

The thing what irritated was the fact though we paid the travel-agency in advance we had to use our creditcard again because they didn't receive a payment yet.

We ordered a double-bedroom but got it after a day in a single bed-room because of a mistake in the reservation (they claimed the agency made the mistake)

Some of the personell was ...

This is a very good and reasonable hotel in New York. It just a walking distance to SeaPort and NYSE. The room was very clean. The staff should be more friendly. When we got there to check-in, I could not find anyone to help me for the luggages. I explained to the manager that my husband just had a surgery and could not carry heavy things. He ...

If all you want is a decent, clean, safe, and fairly inexpensive place to stay while in NYC, then this is it. It is far better than decent. The room was a good size, the place was spotless, and it is in a nice place to catch the subway or walk to Battery Park (Statue of Liberty). I've never considered vacationing in NYC due to price, but this ...