Latest Reviews of Best Western Mountain Lake Inn

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Best Western Mountain Lake Inn - Reviews

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Never Again!

By sam, 07/01/08

Don't expect much rest or relaxation as hotel is located on a busy highway which makes rooms even louder.

Our rooms were not very nice & shampoo and other std items were not provided.

Our complaints to mgt were never resolved so we'll stay elsewhere next time as they do not seem to care.

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Great place, great service

By D, 02/22/08

We chose the best western for the indoor pool and the good rate. It was important to us to have a place for our grandson to swim after a day of winter activities.
We were pleasantly surprised at how clean the room and the pool were. We had a minor problem with the toilet that was fixed immediately. The staff was very friendly and even ...

2 of 2 Yahoo! Users found this review helpful

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Nice Place to stay

By A Yahoo! Contributor, 12/25/06

We've stayed here a couple of times and found it to be very nice. We stay there cause it's away from Lake Placid but not so far that you can't go there too. I think I'm going back to stay there in February for a couple of days.

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A/C was out!

By A Yahoo! Contributor, 08/21/06

This hotel was clean. The A/C was not working and they were not able to relocate us to another room. For $108.00 per night, it was one of the more expensive hotels we stayed at in the upstate NY area with no added amenities. Only a few miles from Lake Placid and a lot less expensive.

0 of 1 Yahoo! Users found this review helpful

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Clean and moderately priced in a town where clean is not necessarily the norm

By A Yahoo! Contributor, 08/21/05

We stayed at the Best Western Mountain Lake Inn when our nearby reserved accommodation turned out to be squalid, despite its AAA 3 diamonds. The BWML management had all but one night of our stay covered, but promised us any cancellation if one came up ( we ended up going elsewhere) for less $$ than the dirty place.

The room was very new, clean ...

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0 of 1 Yahoo! Users found this review helpful

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Clean, friendly atmosphere

By A Yahoo! Contributor, 12/27/04

The service was good, the room was clean and well laid out. Location was excellent. Price was reasonable

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0 of 1 Yahoo! Users found this review helpful

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Clean and New

By A Yahoo! Contributor, 10/21/04

I have stayed here the last three years. The rooms are new,
very big and very clean. The only draw back would be that there
are no in room refrigerators. I usually rent 2 rooms. Last year I had to cancell 1 of them a week before my stay and had no problems.

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0 of 1 Yahoo! Users found this review helpful

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Customer service? What does that mean?

By A Yahoo! Contributor, 08/13/04

I never made it to the Best Western Mountain Lake because my weekend plans changed, but I cancelled my reservation ahead of time only to see a charge on my Visa bill 6 weeks later for a stay I never made. When I called to fix the problem, they had no record of my cancellation and made no effort to rectify the situation. I consider the manager a thief and will never stay at a Best Western again.

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4 of 8 Yahoo! Users found this review helpful

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