I wouldn't recommend this hotel for the following reasons: poor quality mattress; poor quality sheets; musty smell in the room. If you do stay here, know that you can't cash a travellers' cheque, even a small one, if you aren't paying for your room or extra services with it. The casino does not cash them either. Location is a good one. Room was clean. Doesn't compare to other 4-star hotels; not even close. Needs renovations.

I traveled to the Dominican Republic in April 2008 and stayed at this hotel. The staff is outstanding. I don't know why people say they have an attitute because they don't. The hotel is very secure and staff are always ready to assist you with bags, if you need a taxi, if you need to exchange money, etc. The concierge (Carmen) couldn't ...

I have written other reviews about this hotel and it doesn't seem to help. The first time I stayed at this hotel, I wrote, that the experience was nice and the location was excellent, however, the food was horrible and the cleanliness was just not there. I had to call the front desk for them to come and change the sheets, this is after 2 days ...

I have stayed at the Intercontinental more than once. The staff was generally kind, and tried to be helpful, but the hotel just needs an overhaul in rooms (dingy, musty, not well-lit, old) and upgrading in service (15 minute check-ins). The bed clothes smell like mold and I feel like I have to work much too hard to get anything the way it should ...

The service was excellent, and the people awesome. The waitstaff was top notch and very courteous. My only disklike is the jacuzzi had no heat....But it was hot outside enough for the pool anyways. Enough people speak english at the hotel for things to run smoothly. Their gift shop held some unique items. Our room had a great view of the ocean and ...

It is situated practically on the ocean. It is very clean, service was impeccable. The food was excellent. We are going again this year.

i stay at this hotel with our group march '06 and I can tell you the service here is the worst I have seen. The staff is very unfriendly and they all seem to have a major attitude problem.

Go to another hotel.

I enjoyed my stay and I felt that the staff and hotel management were more than accomodating and the food was very good. Wait staff provided great service and friendly attitudes.

Place is ok if you want something cheap. Service was not great and rooms are old and worn. I stay at the Brand new Hilton now..more expensive but well worth the extra dollars. Great service and NEW rooms