I had a law enforcement discount and paid $111 for a $118 room. Was told in the morning that I couldnt have coffee in the morning because I didnt pay the full $118.00. The place was noisy all night, my room wasnt ready yet, so they reassigned me to another room. The TV remote didnt work, the bathroom fan didnt work (fogged up), Elevators showed expired permits!!! The clerks couldnt care less...

We were very disapointed in our stay here. The service was horrible, when booking our stay we were told one thing then once there were told something else & got charged additional fees. The beds were old with the springs felt all night long. We had my daughters wedding here and that just added further to our disapointment in their services. ...

Business travelers stay away. If all you need is a bed and a shower, this will do. I ended up with a musty 2nd floor hallway and a musty bathroom. Also, no food service in the evenings.

i reserved a room to attend a concert. the concert was canceled. i called to cancel my room because of the situation.there was only one room available left that night.And you would not refund me for my room.my situation was not in my control. you should have a little more compassion for situations out of control by the customer.

Our wedding had been booked for over 6 months. We had been told about all the beautiful flowers to be planted in the Spring. About 1 month before the wedding, I went to the site to check on the plantings. Dirt and stickers is what I found. I had to fight to get some flowers planted and even then, they did not plant them, they just moved some ...

nothing.... i didnt like i would prefer to have egyptian cotton sheet but cant complain.

I have been in the event industry for many years and I recently stayed here for my wedding night in July. I am a resident of Folsom but wanted to stay somewhere that reflected the feeling that Folsom gives. I reserved our room 4 months in advance via there website and went to see what type of suite I would be staying in 2 months prior to make my ...

The rooms are too. You'll want to take the bed home it's so comfortable. Great place to getaway.