I asked for a non-smoking room and when I got to the room the odor was terrible!! I had to get Febreeze out of my vehicle and spray the place down. The carpet did not appear to be recently vaccumed, fridge did not work, and one of the bathroom lights did not work. The knobs on the air conditioner were broken so was unable to regulate air. The ...
We got to the hotel at 1 AM and they didn't have the room we requested and paid for ready. Took 3 hours to clean a room for us the next day (door was standing open but not cleaned). When cleaned was very nice. Asked for a roll-away bed - never got it. Asked for an extra pillow - they didn't have any (they were on order). No extra ...