We ended up here after a hotel we were going to check into gave us our room key, and upon entering, the bed wasn't made, and the bathroom was disgusting, not to mention the food on the floor! NOT the Hyatt! We felt like royalty upon entering the lobby as it was GORGEOUS! The front desk staff were very helpful, and in fact got us a room for the ...

When we first checked in our bathroom floor still had hair and what looked like toothpaste from the previous occupants; housekeeping was very slow to clean that up. Then housekeeping never replenished the water bottles or the breakfast menu and after repeated calls we finally gave up and called the manager to get water and menus. Once we got back ...

I just returned from my 2nd stay at this hotel in two years. I travel for business so my expenses are paid for. I like the Hyatt because it is in a great location. Close to everything so renting a car is not necessary because most everything you want to see is within walking distance. My room this time was not the best though. It had a musty smell ...

Had three rooms booked, one as an anniversary gift to friends, all rooms were supposed to be alike. Upon arrival one room was ready so we gave this room to our guests, it was on floor 7 (we had requested high floors and were told we could have them). Their room was at the front of the hotel. They unpacked (the room was small and the floor to ...

We chose this hotel to have a little family preChristmas vacation. Our group of 12 included teens to very senior citizens and all ages in between. We reserved 7 rooms and received a very attractive room rate with AAA discounts. Hotel service was great, front desk and concierge friendly and helpful. We also received free breakfast certificates which ...

We stayed here for 6 nights and although I am generally not a "big hotel" person, I loved it. We stayed in a regular king room on the 7th floor that was attached to a beautiful 4 times as large suite room (compliments of my mother-in-law's business with the Hyatt). The rooms (and all the rooms on this side of the hotel) have a ...

I had a wonderful experience attending the convention and staying at the Grand Hyatt.
Unfortunately while there I had two nosebleeds which I could not stop and had to be taken to Mercy Hospital. The nosebleeds happened on two separate nights during my stay.
The first responders at the Hyatt were quick to come to my aid and assisted me in getting ...

great location,friendly staff,beautiful views of the bay, and nicely decorated clean rooms.food prices are high,but there are enough places that are close,to choose from.
seaport village offers a great variety of shops, along a beautiful walkway along the harbor, and just a few steps away from the back of the hotel.close to all major attractions, and transportation

perfect location downtown. close to the airport, Gas Lamp District, Petco Park and right on the waterfront with a beautiful view. I didn't need to rent a car on a short stay, I was able to walk everywhere I wanted to go.

Service was very good. I arrived early on my check-in day and was in my room by 10am (I expected to have to wait until afternoon). Staff was very helpful.