Great location, and great Japan service.

However, this hotel is run down, and in need of renovation.

My comparison is to the Grand Intercontinental in Seoul, which is MUCH nicer.

Other notes:
- wifi network is a bit slow, but is free.
- TV's in room have limited channel selection. Somewhat standard for Japan, but still disappointing.

What an excellent location for a great Hotel.

Located with a view of the harbor, next to a large retail center and easy access to the rail system and Japan. There are many other new and modern retail stores walking distance.

Standard room design and size for a very good westerm style room. Comfortable and very clean and well kept.

I will return to hotel no the next visit.

It's a nice looking hotel, a landmark in Yokohama. The lobby is impressive, and the view from some of the rooms is probably one of the best in Japan (though you'll have to pay extra to get it).

The location, it depends on what you're into. The Minato Mirai 21 area is really cool during the day. Very futuristic, and nice to walk ...

The service is very good. They are very flexible on reservations changes. A bus runs directly from Narita to the hotel door. Every room has wireless LAN.
The add ons are very expensive - beers run 1000 yen per drink, 2800 yen per visit to the fitness center, they canceled the shuttle bus and the rooms should be cleaner.
In the end, the service is very good so that's why I stay there.

The Intercontinental is located in a new, must-check-it-out area - Minato Minrai. We paid $10 more/night to get the bay view, & it was worth it!
1) Room was spacious, clean & comfortable. Toiletries provided were thoughtful. Included bath salts for luxuriating in the deep bathtub; & a scrungee with the shower cap; and more.
2) Staff was ...

Great location quick 5 min walk covered to train to yokohama station, excellent view of harbor, shopping in queens square, world porters. Excellent restuarants on site and in queens square and world porter, two bars on site have happy hour 6 pm to 7 pm bye one get one free. Rooms are very large by any standards. Free wireless