For starters expensive for the kind of room it was. I made my reservation through a search engine and not directly through them and the communication between those 2 was not a good one at all. From now on I dont think I will use third parties like that anymore. But when I first got there they gave me a handicapped room which would have been ok ...
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By A Yahoo! Contributor, 03/19/06
I have stayed there before and loved the place, however I tried to make reservations for a business trip and the person taking the reservation was extremely confused! She didn't know what they had or if they had lan connections or wireless only. She then told me that it would probably be better if I just drove up and tried to get a room!
This hotel is perfect for a business traveler as myself. The rooms are huge, and very nicely furnished, and clean. There are a lot of options for restaurants and nightlife nearby. Will stay here everytime I visit Addison. It's better than some high-end hotels I have stayed at before.
I have stayed here on many occasions when I have visited Addison. The rooms are always very clean and the beds are so very comfortable. The staff is friendly, always smiling, and the manager that I have met was nothing like the one described in another review on here.
The location is fantastic as well, high density restaurants in the area in ...
Liked the location and the fact that there are so many restaurants in that area. Found the city of Addison to be a pleasant surprise. We will go back there for our next stay.
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big tvs, big value
By A Yahoo! Contributor, 05/02/05
the rooms were very clean and very big. the location was outstanding. there are numerous restaurants and the mall is also nearby. the tvs in the rooms were also awesome. i've never stayed at a hotel with such large tvs.
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Poor Customer Service Taints Stay
By A Yahoo! Contributor, 04/10/05
Our room reservation was made incorrectly. The error cost us an additional $20 per night that we were not expecting. The Manager would not even consider offering a discount to make up for their mistake. The room was large, and had it not been for the used band-aid in the bed covers, we would've considered it to be clean. We were only given ...
Rooms are really big and the staff is really friendly! I recommend highly! The hotel looks newly renovated and offers complimentary breakfast, pool, fitness center, business center and a whirlpool too. It's really close to the Galleria and you ca walk to a bunch of restaurants!