Staff was helpful. No elevator to second & third floor. Gre4atest problem was at checkout (stayed one prepaid night) when I was presented with a bill for fifty (50) dollars US. Could not explain what it was for. "Called" office and removed it. However, same ploy was used on another guest who was on my tour.
4 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Below expectation for a Best Western
By A Yahoo! Contributor, 07/30/05
This is an Indian theme hotel with Indian decorations and furnishings throughout - from the lobby, to the guest rooms, to the dining rooms. The advantage of this hotel is its close proximity to the Metro station Santa Ana (the subway system in Santiago is first class – it is clean, efficient, and extensive). Our double room felt outdated and ...