Desk clerks very friendly and pointed out good restaurants and shops in the area. The room was nice, but the pool and hottub were very disappointing. Hottub was lukewarm and the pool was way to cold to swim in.
Front desk was very professional, the night manager Steve was a help with all my needs and concerns.A+++++++
need a job Steve give me a call!
3 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Won't Stay Again!!
By A Yahoo! Contributor, 04/15/07
Had to wait 2 1/2 hours after check in time to get into our room. Waiting for it to be cleaned. Hot tub cloudy more like luke warm tub. Pool water very cold! Very rude service except for one night desk clerk. 15 minute wait for hot water for tea in the morning. Will not recommend to family or friends.
2 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
2 Thumbs Up
By A Yahoo! Contributor, 08/20/06
Great Hotel. Had a wonderful breakfast area, indoor pool an hot tub, and an exercise room. The rooms were large and included a fridge, microwave, and sink. The bathroom was even larger than most hotel bathrooms. The town of Concord was only a few miles away including the state capitol building.