Great location, Great name, no one in the front to help with luggage, enterance is full of men with dark sun glasses who are infact drivers for the hotel.

Staff need more training, at breakfast the cleaning lady was hoovering near our breakfast table while we were eating.

I have stayed there several times and always the same, lack of ...

Hotel is clean and friendly. Service in the hotel bar is unbelieveable. Friendly, efficient and all in all an experience to behold.

Location is around the corner from the Danube and at the base of the old town. Result is bars, resturants, river boat, river resturant is all within a 10 minute walk.

Hotel rooms are large and beds are extremely ...

Even though newly renovated, this hotel
has a long way to compete with it's old
tradition.
Staff is inexperienced and there is a
lack of choice of restaurants.

The best thing about this hotel is location.
The hotel looks better from outside. Staff is inexperienced and facilities are poor.
Needs improvements to live up to the old name - Carlton.

I loved this hotel. It was located directly next to the opera house and symphony. This is an absolutely elegant hotel, food, service, location, gym all top notch. I didn't want to leave.

This excellent hotel puts you right in the heart of the town, literally! It's a 5 minute walk to the best sights, and it's friendly staff are very helpful. Clean, modern rooms also help make this one of the best SAS's I have stayed in. Highly recommended!