what a pretentious over priced and mediocre experience
the food stinks, the service slow and the hotel stuffy, but not good enough to be that way
the pool is bone chilling cold and the feel of the place is like you are in an old age home

We had high expectations of a Relais & Chateaux property. Unfortunately, they were not met. Our standard room had a moldy shower and chipped tile in the bathroom. The chair upholstery was very worn and one chair had a big rip in the arm. The table and desk tops looked as though they had been water damaged. The carpet was dirty and stained. ...

The hotel is right next to the train platform so extremely convenient. It also sits on the riverfront and we had a room with a balcony facing the Duoro River and the terraced vineyards.

Hotel has a nice pool, and well-decorated with many flowers and manicured lawns. Very beautiful and romantic location.

The only imperfections are the food - not bad but just a little disappointing - and the presence of tons of flies in the summer.