The hotel car service is dismal which is organized by their "travel desk". They are disorganized and completely incompetent. If you ask to be driven to your work and picked at a given time, it is written on pieces of paper and it ends there.

If you had made reservations to be picked up at the airport by the hotel car service, after ...

The hotel is placed in the subs of the city, still has a good transportation to any part of the city. The hotel has its own courtes for playing gold and tennis. The teritory is rather spacy to have walks, and of cause the fresh air!

I stayed a week last month at this hotel. Check in and check out was a hassle as numerous bills from the restaurants, health club, room service, etc. had to be added.
Food at the restaurants was excellent. Bathrooms were spacious. Staff helpful and can arrange virtually anything.

The place is very modern and contemporary. The food is great,the drinks are awesome. I have no complaints with the hotel or the location. The number one thing that can make or break a good hotel from a bad one is their workers and the service they provide.
I have had myself wait on the server. A good 20 minutes for scrambled eggs. After ...

1.Near to airport.
2.Friendly approach.
3.Excellent food.
4.Worm atmospfere.
5.Best hospitality adress in Kolkata.
6.Easy and user friendly amenities.
7.Nice rooms with a luxurious bathroom.
8.A visual delight.
9.Land mark building.
10.Excellent F & B service.
11.Large swiming pool.
12.Nice banqueting facilities.
13.Value for money.