The first time My wife and me put our foot step in the hotel it was a small lobby, but its fine and we feel like in our own home, the staff was very helpful, from the very step we went in to the lobby, the girl with red uniform greet us with a warm smile, unforgetable.....
When i enter the room, its a luxury room but also a comfort one. It many ...

I love the staff, the way the treat us at that time, unforgetable.....
Our stay was fine and so memorable...
The Sailendra Cafe have amazing staffs, a very helpfull At Your Service Staff...
What else we can get from a five stars hotel????

The hotel is very clean, the buffet is awesome. The pool is kind of small, but nice. The location is in downtown Jakarta, very heavy traffic (but the whole city has the worst traffic in the world anyway). At night, there are a lot of places around the hotel that you can go to, clubs, 5 star hotel bars, movie theatres.
I will definitely stay here again.

i'm a person who always travelling from one hotel to another, so i believe i already know the bitter sweet of the services that hotel can provide to guest...but in here, in the JW MARRIOTT jakarta...i never see such a profesionalism of the staff like here...but overall, the warmness....i fell like i was in my home town in texas USA....keep the ...

Service staff are so stiff! Location is not best for offices, going out in the morning you face heavy traffic, you come home to the hotel you face the same!
Room cleanliness could be better but is sattisfying, consider bit over priced due to location and stiff service staff!

Good services with out picking customers (just because i didnt payed, since i won it to stay free there). Very very nice hospitality. Great room and very secure.
for the pool is not really good one, since its on the 3td floor and serrounding by buildings there, so the wind kinda blow abit harsh..
for the food that made in the hotel its kinda so ...

so many words, everythings where a hotel suppossed to be. Nice service, great restaurant, helpfull staff, comfort bed, many pillows!!!
And the front liner staff are well attitude.
Excellent services!
Keep up the good work of JW Marriott Jakarta Team!

This Hotel is very luxurios.....
And have an excellent facilities.....
It's a great place to relax not for the weekend but for everyday.... And has a Best Buffet Restaurant in Jakarta, Sailendra.....