I was double charged for the room. Even with proof from debit card statement... I got no where with the managers to get refunded. I had to dispute through my bank..
I have stayed at this hotel for at least one night on 6 of my last 7 trips to Yellowstone. It is a clean facility, and staff has always been very accommodating and easy to work with. I usually stay here the last night of my annual vacation, and my room has always been exceptionally clean. No complaints here, and I will be making reservations again pretty soon, for this years trip.....
OVERALL
Service
Cleanliness
Location
Value
Great Hotel
By A Yahoo! Contributor, 02/04/06
Their staffs were very friendly. We liked their breakfast. They had shuttle to pick us up from airport. We enjoyed their pillows and bed. We had a wonderful time in here.
This hotel is extremely professionally run. The premises were immaculate, the staff was very helpful and friendly, and the rooms are clean, tastefully decorated, and very comfortable.
Our only complaint was that the refrigerator/microwave/coffemaker setup was not exceptionally user-friendly. A built-in counter would probably make it all ...