I tried honestly to cancel my room because of an emergency and the counter help was totaly hateful said there was a 24 hour notice when I booked they said I could cancel was very smart on the phone with me said they would if I knew a name of who booked it for me but I didnt get their name talked very fast could under stand her steer very clear ...
The room was spotless, even after I'd spent the night, the bed was extremely nice and comfortable. The front desk people were nice and helpful. Even the contintental breakfast was good. When I come back to Cincinnati, this is the place I'm staying.
3 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
I'll be back
By A Yahoo! Contributor, 03/11/05
Rooms were clean and Service at the counter very friendly.