i read all the reviews and most of what i read i didnt see. i came for two nites of "contraband days" and just called up and they were able to fit me in for the two nites. upon arrival i found the staff very friendly and the place was very clean. went to my room and it too was nice. it is an older hotel but for 100.00 theres no way anyone ...
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Needs some work
By A Yahoo! Contributor, 02/04/09
Both the soda machine and the ice machine on our floor were out of service. The pool was closed for upgrading. The kitchenette sink faucets failed to deliver any water at all. They ran out of newspapers that you are supposed to get. On the other side, the bed was very comfortable and the towels were large fluffy and white. Will probably look ...
The reservation clerk made an error on my reservation and booked me in a day early. Since I didn't show up, I was billed for the one night stay that I wasn't there. The staff would not listen to me when I explained that THEY made a mistake and told me to request a credit from my credit card company. They were not concerned at all about this ...
I just love this place as soon as we arrived we were told about the free cocktails from 5-7, they also had popcorn, nachos & cheese and chips all included. The hotel and rooms were very clean, the bathroom was small but thats okay because the room was really big and had two TV's and separating door from the front and back room. My kids ...
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Will Always come back here!
By A Yahoo! Contributor, 01/17/08
This hotel is wonderful for the price. Staff are very friendly, rooms are clean, breakfast buffet has great food, and you can't find a free happy hour any other place! It was really nice for us as they take pets and that isn't always easy to find.
I would highly recommend this hotel!
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Very Relaxing Getaway
By A Yahoo! Contributor, 10/26/07
Getting away was a gift from friends because my husband just works all the time and we live a very hectic lifestyle. From the time I called about the reservation, clerks Anthony and Connie were friendly and great! We had a Whirlpool room that was very spacious. The king sized bed was very comfortable. We especially enjoyed the spa by the pool as ...
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First Time Visit
By A Yahoo! Contributor, 09/10/07
Overall I think this is an okay place to stay. I was there a couple of weeks ago and really didn't have any problems. We had a great view of the lake so that was a plus. The price might be a little high for what you get, I'm assuming that has something to do with location though. I would recommend this place to others. Our room was very spacious, the view was great, and there wasn't a lot of loud noise.
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Not the same
By A Yahoo! Contributor, 08/22/07
This hotel has not held up well since the storm. It was filthy last time I arrived... filthy to the point of unsanitary. I checked out after 1 night and went somewhere else for the rest of my business trip.
First of all, the Best Suites' state rate is about $10 less expensive than that of the other hotels I called in Lake Charles. For example, I stayed at the Microtel the month before, but they jumped their rate up about $10 from the last stay. Since that made it over the state rate I cannot go over, I went with Best Suites. It turned out to be ...