You should place adults at the front desk instead of barbie dolls, or kids that never give the right information out, or know how to handle a guest with prompt and friendly service....
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AVOID AT ALL COSTS - WORST CUSTOMER SERVICE YOU WILL EVER EXPERIENCE!!!
By A Yahoo! Contributor, 02/15/08
We recently experienced what was quite possibly the worst customer service we have EVER received at a major hotel and based on our experience at this hotel, I would NEVER stay at another Radisson anywhere in the world. We booked a room at this hotel for an anniversary weekend and pretty much consider ourselves very laid back, easy-going people ...
12 of 12 Yahoo! Users found this review helpful
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Watch you Credit Cards!!!
By A Yahoo! Contributor, 10/25/07
I would just like everyone to be aware that if you stay at this hotel, to take careful notice of your final bill before checking out. My husband and I just recently stayed at the Radisson Fallsview and were overcharged $170 to our credit card. I have been home several days now. Have left several messages on answering machines at the hotel as ...
6 of 6 Yahoo! Users found this review helpful
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looking forward to the next stay!
By A Yahoo! Contributor, 09/19/07
Everyone was so friendly, It was very clean and great service! The pool is also beautiful! It definatly exceeded our expectations. We are going back next January.
1 of 2 Yahoo! Users found this review helpful
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soo much fun!!!
By A Yahoo! Contributor, 02/12/07
I loved the Radisson hotel, awsome service, big pool,beds are ver comfy and staff was excellent!! Would love to go back again any time. My family loved the stay to my dauter even got a bf!
1 of 3 Yahoo! Users found this review helpful
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Can't wait to come back
By A Yahoo! Contributor, 09/15/06
My husband and I stayed at the Radisson during their peek season. You could tell they were very busy, but they still took the time to be couteous and friendly. The staff made sure we had everything we needed, they even helped us with which attractions were a must see. The room had a beautiful view of the falls, it was very clean, and had great ...
Room was not as advertized(full falls view). Very vague and deceptive. Parking is $20 a day. Dollars value is much less than the actual value.
5 of 5 Yahoo! Users found this review helpful
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Reconsider staying here!!!
By A Yahoo! Contributor, 05/07/06
Service was awful. Pool was small. The hotel has a seperate tower for people that get "hot deals". The tower is seperate from the main tower and is only 5 floors and next to the parking lot. The minolta tower tickets are useless as the admission was free anyway. The shuttle to casino and attractions was $9! Ugly hotel and small ...
My boyfriend and I just spent our 1st anniversary in Niagara Falls at the Radisson and we were very pleased. We stayed on the 13th floor (room 1339). The room was very impressive - a king sized bed, couch, and jacuzzi tub facing wall-length windows with a view of the Horseshoe Falls, plus a spacious bathroom with a shower, a desk, and a ...
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2 of 4 Yahoo! Users found this review helpful
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Pretty good hotel
By A Yahoo! Contributor, 10/01/05
Like almost everything, clean, courtesy, and the staff are helpful. The only drawback is the half blocked view of the Falls. We need to move that Marriot to somewhere else.