We put our entire wedding party up here and had a great experience. We had the normal room requests and last minute changes and we were always treated nicely and with a good attitude. Check in and out was easy and we even had help placing gift bags in the rooms for our guests. Thanks for going above and beyond!
We enjoyed our stay. They were having a problem with housekeeping staff, so the bathroom wasn't as clean as we liked. We asked for a room with a view and got it. But to see the mountains, we had to look past the weather vein. Other than that, things were great.
Front desk help cares nothing about customer service. Yelled at customers for not having their confirmation numbers on hand. Turned away paying customers even with rooms available because they did not have confirmation numbers right away. Gave out room numbers of visitors to complete strangers on the phone & saw no problem with it!