I arrived at my assigned room to find the door "jammed" shut. I waited in the 27degree weather for the security guard to come to the office and issue me another room. When he did, that door was also "jammed." He worked very hard to either open the rooms or get me another room and finally, we found a door that opened. Once ...
This hotel has the worst customer service I've seen. They don't care if your problems are resolved or not. We stayed here 3 days and it was 3 days too long. Internet was practically impossible to get hooked up to. Their support line they give you has wait times of over 30 mins then they tell you they will send a hotel employee to your room ...