We stayed here for the Gilroy Garlic festival. 1st problem (which was mine) we were booked into a smoking room, we tried calling the front desk and no one answered. we finally just walked down to the desk. we were told they were sold out, no way to change rooms. ok, no big deal. back to the room, and we realize the smoke dectector is on the ...
hot tub was shut down on memorial Day weekend. No towels left in room (twice). Girl at desk did not know how to check guests out. Several guests just left plastic keys at desk and walked away without a receipt due to the delays (30 minutes) spent on one patron. I would not stay at this hotel again.
OVERALL
Service
Cleanliness
Location
Value
great stay
By A Yahoo! Contributor, 01/02/07
we stayed here for 3 nights in December 2006. the room was nice and comfortable,good loaction for seeing monterey peninsula.Staff friendly and helpfull.good wireless access.