What we liked... Very close to the IX Center, Not far from Cleveland attractions, easy on-off access to I-71.

What we didn't like... No hot water, key card machine didn't work, not easily handi-cap accessible from parking lot to hotel entrance.

When I say no hot water, I don't mean it was lukewarm. It was cold --
-C-O-L-D! They ...

The hotel reeks of smoke from the moment you enter the lobby. Our room is allegedly non-smoking, surrounded by other allegedly non-smoking rooms. It reeks of cigarette smoke, which is seeping into the room from the hallway. There is also a bonus dirty q-tip on our floor.

A lovely experience all around!

It was convienient to the airport. The pool was nice. The rooms were clean and well kept. The parking is a little on the sparce side and not real convienient. The staff was very helpful.

We checked in around 11:30 pm. The receptionist was very helpful, friendly, and professional. She went above and beyond in helping me to find a pizza that late. The breakfast was very nice and replacements was readily available. I very much enjoyed my stay and would recommend it to anyone.

Overall a good place and location. The room was not the cleanest and the breakfast seemed to be lacking choices and freshness.

I am in the hotel business so am far more critical than most. The staff was VERY accomodating and friendly.Airport shuttle was very prompt and even detoured to convenience store for us passengers to buy cigarette lighters!!
Although the property is older, it is well maintained. Only problem was frosted coverings on windows because hotel backs into residential area, giving claustrophic feeling.

My son and I were going to the Rock and Roll Hall of Fame so the wife and daughter were 'stuck' at the hotel. Before we left, the daughter and I swam in the very nice pool and relaxed in the heated hot tub...gotta get me one!

It was very convenient to the highway and restaurants.

Desiree at the desk was very responsible when we ...

Ice in parking lot not cleared out from week before. Swimming pool out of commission. Breakfast was just fair.