I loved the valet service. The valet manager handled my husbands needs in a very professional way. My husband is in a wheelchair and they went above and beyond the call of duty for us we will forever be grateful to them. I loved the bartenders because they had excellent service and were very professional. The hotel room was not nice. We could here ...

While the staff was friendly, and our room was nice, I won't go back. We had no where to park our truck! The self-parking garage ($24/day) would not fit the truck (Chevy 2500) & their valet parking ($30/day) was full. Ended up parking across the street in an open lot. Not in a good part of town either...

CAN'T SAY ENOUGH ABOUT HOTEL AND STAFF.... VERY ACCOMODATING IN EVERY WAY...LOVE THE LOCATION ON THE RIVERWALK..... WILL DEFINITELY STAY WITH YOU AGAIN.....

The hotel was not worth the price you paid for it. The hotel rooms did not have any mircowaves or refrigerators. The hotel is located at the very edge of the riverwalk at the end were it has never been developed. You have to walk or take a cab or trolley to the riverwalk location and to get to any restraunts. The view is okay all you see is ...

I appreciated that the hotel was a few steps off the noisy Riverwalk area; it was peaceful and serene and a pleasure to retreat to. The staff was more than helpful, the concierge took care to make sure we had good transportation info and directions. The bartender didn't charge me for my Diet Coke. But the best part was the awesome bed and ...

Four of us stayed in two rooms over the New Year's Eve, 2006 holiday. The rooms were comfortable, especially the wonderful bed. We truly enjoyed the breakfast buffet which had everything one could ask for except, perhaps, apple juice that my father wanted. The staff was exceptionally friendly and helpful. The concierge worked diligently ...

It's near the Riverwalk. Several blocks away, in fact. I had a view of the highway and a not so nice end of town. It was clean and they left a lovely little bag with lavender linen spray and relaxation music but the parking was expensive enough that in the end, I think a motel would work just as well.

great location.
Don't understand "rude staff" criticism. I found the staff completely accomodating and polite from bell hop to M.O.D. (I think sometimes guests reap what they sow). this was even during T-Giving holidays. maid even showed me how to use thermostat (in English!). Exceptionally clean. Beds so comfortable, it made it ...

The room was small for the price and the ice machine did not work. No transportation to anything in San Antonio. At the price you would think they would do something.