The rooms were very spacious and comfortable. Our room had a balcony too. The lobby, elevator area, and rooms were nicely decorated and modern. The pool, outdoor area and nearby beach was very relaxing. The bus down to Old San Juan stops directly in front of the hotel providing cheap and quick transportation for a day of shopping and site-seeing. I would definitely stay at this hotel the next time I am in San Juan.

Excellent rooms recently remodeled, courteous service and the pools and beach area are phenomenal with live music or dj. More than I expected. They should have more live music on friday and saturday nights so we can spend at the hotel without leaving the area.

We must say we had a great time ,great hotel would not stay anywhere else.The staff was very attentive and friendly,the pics you see on line are exactly what you get.Safe,close to everything,pools were always very clean ,we cannot wait to go back.The price was worth every penny,yes I do recommend the Conrad Hotel to everyone who will be traveling to the best San Juan Puerto Rico.

We stayed here 6 days in March 2009. The hotel is split into two structures on opposite sides of Ashford Avenue. There is a covered walkway that crosses Ashford one floor up. The main part of the hotel (where most of the pools, check in, and restaurants are) is in the structure on the ocean side of Ashford. The structure on the Lagoon side has ...

this hotel was great we have been 3 times for baseball its amazing.

love the service

Its alot for kids to do there espically. the bar in the pool waterlide an the ocean right outside.

This hotel is exactly like the pictures. When we visited the front desk wasn't vey friendly, but evryone else in the hotel was.
This hotel has a nice location, it is right on a the strip with many other hotels,shops,and restauraunts.

Stayed 5 days in mid-January. Newly renovated and everything was immaculate. Lively and stunning decor - check out the pics on website. Supervised and staffed beach access. Great indoor restaurants and nice on-site casino. Staff was first class, organized, professional, friendly and helpful. (Only disappointment was outdoor restaurant/bar ...

This was the most beautiful hotel we've ever been in, and we've been to a lot of places. This is the one we always think of when we remember our favorite vacation. It's beautiful, quiet, peaceful, and very comfortable. We had a room overlooking the ocean, and it was like being in heaven. Some day we'll go back...we can't wait!

When I walked in the hotel Service was great..we got out the car they were great..we gave them our res.# and we went to our rooms and the veiw of the ocean...can you say...BEAUTIFUL!!!!...and the Lagoon was on the other side...with the kids having a good time..Loved that..but we all had an excellent time..I love the swim up bar..and didn't have ...