We were originally scheduled to return to Sandals at Whitehouse in August but were rerouted to the Sandals at Dunns river due to needed structural repairs to Whitehouse . We were cautious because we truly did love our stay at Whitehouse 2 years prior. But we found that Dunns River met all of our expectations and then some. The staff was fabulous ...
3 of 3 Yahoo! Users found this review helpful
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Will Never Return, Save your money!!
By A Yahoo! Contributor, 07/23/09
Be aware and embarrassed of the incidents that occurred at the resort while we stayed there in June. I did tell our travel agent about the situation and will now tell you that exact story. We stayed at Dunn's River Villagio 6/11-6/17/09. We stayed in the Florence wing. Our room was great, however, my sister's 2 doors down had ant problems ...
3 of 14 Yahoo! Users found this review helpful
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Fun relaxing but don't expect a five star
By A Yahoo! Contributor, 05/28/09
After arriving at the airport we found the Sandals repersentives , they checked owr luggage promtly. We enjoyed their waitting area that provied us with cold drinks and a place to sit in a nice area while waiting on the bus about 15 minutes. Then came the bad part where they put us one a bus and left us for 45 min. We were never told why or what ...
This hotel was absoluetly fabulous! My husband and got married there and never had to ask for anything. If we wanted something they allowed us to do it. We never hear thre phrase "You can't do than!" We are awaiting our 5 year anniversary to return to the resort. We thought that for the money that we paid and dtayed seven days that ...
We have now taken our vacation for 2 yrs running to Sandals Dunns River and are planning our 3rd. This is a phenominal resort with outstanding customer service.
The beach is beautiful, kept very clean, with plenty of lounge chairs for everyone. The rooms are spacious with fantastic housekeeping service. The nightly entertainment is great ...
5 of 5 Yahoo! Users found this review helpful
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CAN'T WAIT TO GO BACK
By A Yahoo! Contributor, 11/15/08
We loved EVERYTHING about this resort....Yes the bus ride from the airport was long, but once we got to Dunn's River....pure paradise...We loved everyone there...the entertainment team was wonderful, and WE had our own bartenders that were our favorites......KRYSTON...MARIO AND KEMAR.....loved each and everyone of them and if you are reading ...
I booked my entire trip on the Sandals website, only to get an error message saying that my flights could not be booked. Nevertheless, Sandals still charged my credit card the entire cost of the unbooked flights plus a deposit fee.
The error message told me to call customer service to resolve the issue; however, after 3 calls and over an hour ...
Sandals is overpriced for what is offered. Our room was mildewy smelling and the door lock was broken, and it took multiple trips to the front desk to get the problem resolved. Other guests had similar maintenance issues. Service was courteous, but not at all friendly. Staff offered us drugs daily; tiresome and annoying. Food was adequate, at best. Liquor was good and plentiful. Would not recommend this resort.
We loved everything about Dunn's River Sandals. If we had any complaints it was that breakfast stopped at 11 am. If you don't like to sleep in, then you're fine. The service was friendly and quick. The beach was beautiful and there were plenty of lounge chairs and towels. The two pools were clean and both had swim up bars! We ...
My husband and I were married at Sandal's Dunn's River in September 2007. The resort was beautiful and well kept. The rooms were clean and the staff was very friendly. Our wedding was just as we had asked. Every detail was taken care of for us. Our Wedding Coordinator, Leila, was wonderful.