I thought it would be a nice hotel but it turned out crappy. My sink wouldnt drain quick enought, the bottom of the sink had a hole and i hat to put gum on it so water wouldnt leak, crappy curtins, a crapy tv, crappy phone,crappy walls. Also there are dese dam birds dat yell from like 5pm to 3am. My room door didnt open properly someone stole the ...

This Hotel is old and has not been renovated very well. The rooms are dark, humid and smelly. The decoration is ugly and the linens look as of those of a cheap Motel. The worst part though is that there are street looking prostitutes hanging out at the lobby and at the casino exit. My girlfriend and I chose to check out right away (only 15 minutes ...

I stayed over 2 weeks in the hotel while I was traveling to Santo Domingo for business. A week after my arrival I found out they were hosting a national event called "Dominicana Moda". The event was held in the hotel for the whole week. The lobby was crowded all the time and the parking was impossible. I felt like they did not care about ...

The staff was wonderful and friendly. My niece dropped her pacifier on the floor and 3 staff members came to pick it up. The next thing we know the staff member brought out boiling water and put the pacifer in it and then handed it to my sister. We never entered or left the hotel without being greeted at the door. The rooms were clean and a ...

Rates are good but staff was rude. Did not like the fact the lobby was crawling with prostitutes. They really stuck it to me with the mini-bar, the bill was WAY higher than the rates posted in the room. Location is good though and will say the hotel was a decent value, but they need to learn how to take care of their customers.

If you are a tourist who does not speak english, this hotel may not be the right choice. Most of the staff do speak english but cannot help you with directions or even identifying the 'must see' locations. For Eg: We asked about the columbus lighthouse and were sent to Altos De Chevon in La Romana!!! Also this hotel is NOT family friendly. ...

The hotel itself is beautiful, however the rooms and the service can be a "hit or miss" situation.
During my last visit, the bed was extremely uncomfortable, the carpet smelled as if it was wet, the sink in the bathroom did not drain properly, the telephone did not work for two days, and the topper was i had a dead roach in my room for ...

Great Service, great food, close to everything, lively casino, decent rooms. One of the best in Santo Domingo for conducting business, highly recommended and at a very good price!

I was very angry with the manager when she told me " in the interest of Security I would have to pay more money if I had a guess come to my room". I'm sure there is some logical reason why the hotel would be safer with more money tact on to my bill, but for some unknown reason I just don't get it!