I stayed here for a conference. Although the bathroom looked like it could use a harder scrub, the room was large and comfortable with a great view of the lake. Yes, the location is a bit out of the way, but it is only a 10 minute (or less!) walk to Union Station. The service was supper friendly! I could not believe it. The food was over priced, but delicious.
2 of 3 Yahoo! Users found this review helpful
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Great Hotel!!
By A Yahoo! Contributor, 03/21/08
The breakfast buffet was absolutely fabulous!
The employees were very friendly and easygoing, so all in all it was a memorable stay!!
The room was excellent, the barfood was great,and I felt like James Bond, walking across the foyer!!
One drawback, however is that the smokers area are way too withdrawn from the main entrance. Regards Allan from Denmark
2 of 4 Yahoo! Users found this review helpful
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bed bugs
By A Yahoo! Contributor, 11/23/07
my room had bed bugs, then when I went to another hotel, the bed bugs were in our luggage and then infested our loveyl room.
6 of 7 Yahoo! Users found this review helpful
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It was just Alright
By A Yahoo! Contributor, 11/06/07
Overall the hotel was nice, but the furniture in the room was dusty... especially under the flat screen television. We had also ordered a continental breakfast in the morning, "a basket of pastries, fresh fruit, juice, coffee, water", which turned out to be one pastry and about 5 small peices of fruit for the two of us. We actually had to ...
2 of 4 Yahoo! Users found this review helpful
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Bed bug bites
By A Yahoo! Contributor, 08/20/07
I was bitten by bedbugs when I stayed a night at Westin, which left several itchy red welts that form straight lines on my thigh. Buyer Beware.
5 of 8 Yahoo! Users found this review helpful
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Great bed and amazing view
By A Yahoo! Contributor, 03/19/07
My sisters and I stayed here for two nights and enjoyed our stay very much. The bed was luxurious and the view spectacular. There was a definite lack of information about services in the room - was the coffee free or would we be charged? Was there a fee to wear the slippers and robes they provided?
Coffee and muffins that we ordered from ...
2 of 4 Yahoo! Users found this review helpful
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How Amazing
By A Yahoo! Contributor, 01/17/07
Harbour Castle is great! They pool/hot tub were clean and the pool area(deck) was comforting. Our family has been there 5 times already!!!!!
I have to say that my favorite part about staying at the Westin Harbour Castle was that they had excellent pillows and beds. The duvet was a down (or synthetic?) and so warm and cozy.
I also enjoyed the hot tub and pool. It's not huge, but it was pretty. We're going back next week and I'm looking forward to it.
2 of 4 Yahoo! Users found this review helpful
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Some of the poorest quality cusomter care I have ever received
I recently stayed at the Westin Harbour Castle in order to attend a medical conference nearby and was disgusted at the level of service that I received. The hotel itself was nothing out of the ordinary but it was the level of customer care at the desk that left me speechless. The desk clerk had us waiting at the desk for over 30minutes without ...
My husband visited the Westin Oct 19-24,2006 for a veterinary conference. Despite a $350.00/per night room, it was lacking. The Fire Alarm went off twice during the stay. Why? On the morning he left, there was no hot water.(remember its Oct in Canada!) Impossible to shower in the freezing water and hard to even shave. The food was mediocre at ...