They gave our reservation to someone else. We gave credit card numbers to these people and had confirmation...We had to drive to Regina as all other hotels were booked in Brandon, and all along the route...We stood at the Royal Oak Inn counter for half an hour waiting for them to tell us what was obvious, they'd given our reservation away to ...

the service and the rooms on level five was excellent.the halls also keep very cleanand look real good.but the bar nexted door was loud and very rowdy.THE BAR NEXTED DOOR WAS AWFUL FOR ME WITH MY YOUNG FAMILY.

I made reservations for a themed room at the hotel. It was done through the hotel web site and then confirmed by e-mail by the front desk manager. I spoke to my son of this room getting him all excited and looking forward to our trip. I called the night before we were planning on leaving for our trip to Brandon to see if we could arrange an earlier ...

suppose you book a poolside room for a 7-year old's birthday party, you lug all the supplies into the room, parents arrive and drop off their children, the kids put on their suits, then you are informed that the pool and waterslide will not be available for use till the next day.
the girl at the front desk apologizes for "any ...

I recently stayed at the Royal Oak, the weather outside turned ugly, a Manitoba Blizzard, the highways were closed I had to stay in Brandon.
When I checked into the hotel the clerk upgraded me for free to a suite with the heated under ground parking, what a surprize. The next morning it was -32 Celcius, I drove out of the parkade and my vehicle ...

They had a policy called guarenteed 110% clean, if the room was found dirty in any way they would offer a free night stay plus give 10% off my next stay.

Needless to say the room was perfect.