The light fixture was broken over the bathroom mirror so it was impossible to put on makeup and fix hair, the staff said the part was on order. The heating control unit did not work, the room was very cold and did not ever get warm making sleep difficult. I lost my hotel key and they gave me a new one but did not void the old card. It was found in the lobby and used to enter my room. The rooms were dirty.

Cynthia in charge of the catering service for the banquet room is extremely rude. Good luck trying to have an adult conversation with her!

Never again. My room was truly disgusting.

My river view was literally of a dumpster in the parking lot. The $129 price tag was a huge waste. My bed was EXTREMELY uncomfortable and only a double.

The halls are dingy and the overall condition of the hotel hasn't been updated since 1975. My bathroom had lots of stains and my windows were all streaky and nasty.

If you must stay here, I wish you luck. Get a tetanus shot!!!

We just returned from a 3 day stay at this hotel and found it to be overpriced and not clean. The pool was cold, the hot tub appeared to be "under repair" for a great deal of time. The hallways and our hotel room had stains that looked like a fraternity house. Our blankets were disgusting. If we return to Capser we will be checking ...

location,service clean,the restaurant and bar were very clean. the rooms are comfortable. the staff was very good at filling my request to be by the pool and also on the first floor since i have problems with my knees.

I'm sorry to say that your presentation on the Net is not accurate to what we found when we arrived. We were held-off until nearly four o'clock until we could get into our room--seems management was "inspecting" rooms??

The place is old. The general condition can only be described as dirty. House-keeping is very poor. Mens ...

Overall the room was clean. However, the hallway was dingy, smelled like smoke, and at different occasions there was a trail of bread up the stairs as well as mud.
Perhaps I have high expectations. But when one is charged up to $99 per night a certain amount of cleanliness is expected. Multiple stains on the carpet in the hall and the entire ...

We had a perfectly pleasant stay at the Holiday Inn Casper. The location was quite convenient, very close to I-25 and just down the hill from the National Historic Trails Interpretative Center. But the best part of the hotel was its location just next to a walking path that runs along the north side of the North Platte River, up to an overlook a ...

Terrible service in the restaurant. Terrible weight room, unless you just want to do cardo. Pool is in the middle of the hotel next to restaurant. Not a good location. Room was so-so.