Ambiance, Ambiance, Ambiance! Old world feel by decor, warm atmosphere, with the right pitch of energy. No hussle, bustle here, rather a quiet approach to a classic combination - the right mix of RELAXATION and "let's get out and see the city."

The ONLY negative, no "view" on the entry level. Given it's location at ...

The Sorrento is a "classic" not only because of it's architecture, but also the fact that customer service still exists there. The rooms were nicely appointed, and the staff were excellent. The neighborhood is a little noisy (near Virginia Mason Emergency Room). Would definitely stay there again!

I have heard amazing things about this hotel in the past.
I recently was a guest at private event at the Sorrento as well as an overnight guest of the hotel.
I have to say I was disappointed with the experience as a whole. Management was overly rude and unaccommodating to my event host, sales was completely over worked, and communication from ...

Avoid this hotel at all costs, management are rude to guests (us) and staff alike. It's no wonder the service was so poor, I can't imagine what it must be like to work in that environment. Nice building, good location, great food (eventually), but if anything goes wrong, don't expect management to care.

Hi,
My husband and I have stayed at the Hotel Sorrento on two occasions. On the second occasion - - as usual the room was lovely and well appointed, although I do find it a very noisy area near the Hospital and nightclub across the road. (As written by another reviewer). Our problem was, as it was xmas, despite being Hotel guests, we were unable ...

Whether or not a person will enjoy a stay at the Sorrento comes down to one thing: If you can appreciate vintage architecture and the quirks that go with it. Yes, the bathroom was a little on the small side, but white marble and the round porthole window that opened to the night view were quite entertaining. I didn't need any more room. ...

The staff had to be hired for thier personalitys. Our driver (ED) was well informed of what to do in the city and exceptionally friendly. The young lady who worked the valet parking was sweet and humorous and ready to assist. The service made the stay worth the price.

The room was fabulous! Everything was fabulous. Oh, except three small things.

1- Get ready to listent to the downtown noise, fire trucks, sirens, chatter, ect., outside your window unless you pay more to stay up higher.

2- Get ready to tip, tip and more tip and oh, did I mention tip? The car MUST be parked in their garage which requires ...

I had always wanted to stay here, and then my girlfriend surprised me. It was SO perfect. The room was old-time beautiful. I've stayed at really nice/expensive hotels. I recently had a $400 room at the Coeur d'Alene Resort, which was nice, but it was new/nice. The Sorrento has the beautiful old furniture and marble fixtures. White ...