My husband and I went to the restaurant for breakfast and were not pleased with the manager. We saw him talking to the hostess at her station and with personnel at the front desk. He was not accessible when we asked for him, and made excuses when we completed our meal and had never received our coffee.
The only complaint we had was the manager was not very people friendly. They gave us the wrong room and she was not very eager to correct the problem. She was rude and unprofessional. The rest of the staff was excellent.
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OVERALL
Very nice!
By A Yahoo! Contributor, 08/13/05
This is an amazing looking hotel. The individual 'villas' are very nice. I was traveling alone for business and when I checked in the desk clerk noted that I had been assigned a room in the back of the property and asked if I would like to be moved up into the area, which I did. Very thoughtful to think of that. The room was clean and ...