We paid over $300/night for a suite and were given a roo
directly next to the elevator. I have stayed in airport hotels that were quieter. The door knob on the bathroom door shook. When we asked to move they said they had nothing, even though we checked in at 5pm and booked 6 months out. We will NOT come back!!

Liked:
The staff and room were friendly and all was OK but not magnificent for the cost of $273.
Disliked:
It definitely was not worth Double the Cost! I paid an event organizer for my stay Feb. 3 confirmed and paid on my credit card. I was charged by the Fairmont Dallas on May 14 for the same amount Seventy-Five Days Later For Same Amount! ...

Recently just visited this hotel.. Pretty nice inside and staf was very nice. Parking was non existing you have to pay 21 a night. which is ths safest bet. Would stay again but plan on staying at different hotels for different experiences.Good views from rooms.

We travelled with three small children and had a wonderful time at this hotel. It was clean, spacious, and the staff was helpful and friendly.

I stayed here while on business and it was great that I could walk everywhere I needed to go. Staff were helpful and the concierge was excellent. Hotel is a little impersonal as many large hotels tend to be, but great all in all.

Started out great until we reached the front desk to check in. She said that our reservation had been for the night before and we were going to be charged. Clerk was rude and when I asked for a manager she replied that she was one. Got to our room - no A/C in JUNE in Dallas. Sent maintenance up & he worked on it about 15 min. Still no ...

The rooms were well appointed and clean. The gym was nice too. Staff was eager to be of assistance. Location was good: near a very fine set of museums, and I walked to the Convention Center without a problem. I know that many other high-end hotels do this, but... I really don't like putting things all over the room you have to pay extra ...

I loved this Grand hotel. The service was excellent! Housekeeping did a excellent job and the food was wonderful. What a great value. I highly recommend this hotel for anyone. I was traveling on business and after a long flight and schedule it was so nice to climb in to the most comfortable bed and relax. Room service was prompt and the food was delicious. 24hr business center was very helpful and the staff were very professional. Loved it.

This hotel was a mess from start to finish! Rude front desk, poor customer service, did not honor reservations, did not have enough housekeeping staff to support guests, could not get seated in the restaraunt, bill was incorrect, could not get internet, wireless non-functional then data port in room was busted, sink backed up. Seriously. Not one good experience sans one very nice bellhop. Sad. I will never stay here again. Period.