Was there for a leadership conference - rooms were at no charge; thank goodness. Probably a nice property in the 1950's, however, never renovated since that time. The rooms were dirty, paper coming off walls, chips in furniture, smelled of mold and musk. Had to ask for soap as they never put any in the room. Tub and shower were not clean ...

I will never suggest anyone stay at this hotel. The carpets are stained and dirty and smell moldy. I don't think the hotel owns vaccuum cleaners. There was very little light in the rooms, the "private balcony" was an outside walkway with plastic chairs, and our "scenic view" was of the front office. The beds did not smell ...

Requested a room with two double beds, got 1 King. Was told there was none. No ice machines in the whole complex worked. Bathroom door wouldn't shut. Paint peeling off of the door. Room smelled. One chair on the balcony that looked into the back wall of another building. Could not walk to pool as we were in the "Upper" level. NO VIEW! ...

Place was really nasty. You don't want to stay here. A real dump. Stains on carpets. Bed linen was nasty. Room needed a paint job. Me and my wife were very disappointed.

We checked in got to our room -opened the door - nasty- stained -dirty carpet!! As we looked around more...candy wrappers and trash around the baseboards .. 1/2 dust on TV..sticky stuff on nightstand..room smelled of yuck!! Bathroom floor dirty and nasty.. Coffee pot had old coffee in it. Swimming pool filter/skimmer wasnt working - hair, bugs and ...

The staff was very friendly when they checked us in and that was the only thing nice about this place. We checked in & immediately checked out. I have never seen such a filthy, moldy, disgusting hotel room in my life. I was afraid to touch anything in the room. The carpet was one big giant stain, the walls were moldy, the refrigerator was ...

ON TOP OF NOT ONE BUT TWO HUGE MOUNTAINS THIS HOTEL IS EXHAUSTING. NO PARKING BELOW LED TO SOME VERY TIRED LEGS.
ROOMS ARE OUTDATED AND DIRTY. THE CARPET WAS THREADBARE. COMPLAINTS TO MANAGEMENT WERE UNANSWERED.
I BOUGHT THIS PACKAGE THRU AN INTERNET SITE. PART OF THE DEAL WAS A VISIT TO A TIME SHARE THAT OWNED THIS RUN DOWN HOTEL. I GUESS THAT ...

We visited in the off season, booked our reservations 3 months in advance through a 3rd party. Prices were great for the location and size of the room. We checked in at 4 PM, the 3rd party had not informed them that we requested a ground level room. They quickly changed our room and were friendly and helpful.
The hotel is old and there were some ...

i go to river terrace every year i love this place its in the middle of Gatlinburg and on the river however this year the 1st time in 12 years there was a rude clerk saying shes been here 2 years and have never seen room rates that low and quoted us and outrageous price so we left and stayed at riverhouse excellent place i was so ...