This hotel was not reliable and was not accountable for their actions. Roaches were in the rooms and around the breakfast area. Hotel staff didn't know what was going on 80% of the time. The rooms smelled of meldew and the banquet room had a horrible stale smell. They were not honest up front and my family reunion turned into a diaster while ...
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AWESOME
By A Yahoo! Contributor, 08/16/09
I was quite that I had gotten a nice place to stay for the price I paid. the staff and the service was awesome, and everyone bent over backwards to make sure that our stay was the best it could be. We stayed during Elvis week and had free shuttles to Elvis Presley Boulivard and the price was just unbelievable. The rooms were very clean. Just ...
The staff was very, very pleasant and helpful. I wasn't sure how nice a place it was going to be because the price was so reasonable. To my surprise, it was the best value I've found in a long time. The room was clean and although the location was in an industrial area, I felt safe in this location. I would not hesitate to stay there again. The free breakfast was great too.
4 of 4 Yahoo! Users found this review helpful
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By A Yahoo! Contributor, 06/29/07
The bathroom was dirty and the room smelled
We went to the dining room for dinner and the service was terrible and hardly any food was available and no dessert.
The breakfast and service was the only decent thing about the stay
We booked this hotel for its "state of the art fitness center" and "Wi-Fi", outdoor pool to lounge in the summer.
The restaurant in the hotel closes from 9:30AM to 5:30PM. So you can't eat lunch until it re-opens at 5:30PM. There is no gift shop in the lobby to buy band aids, sunscreen etc. The pool area has no lounge ...
0 of 1 Yahoo! Users found this review helpful
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Over rated
By A Yahoo! Contributor, 07/24/06
Let me see,13 cars broke into in one night certainly a security problem. Not located in the best of town so ya would think security would be better. And the the manager has weekends off apparently...nice job Everything else doesn't matter won't be doing any repeat business.
The overall experience was bad. The hotel was not clean and to top all things off, My father is wheelchair bound and after making a reservation with a request for wheelchair accessible room they front desk guy(who was dressed like he had not slept in three days) told us that someone had given the room away.
I have to say that I am confused about the rating system used with this hotel. It was ranked a 3 diamond by AAA (one of the highest rankings given)and I have to say that I have stayed in hotels recently ranked as 2 Diamonds that were FAR superior to this hotel. At check in the area is very attractive. The staff was helpful and friendly. They ...
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Not the best experience.
By A Yahoo! Contributor, 05/03/05
Initially the place looked rather nice, but then again I arrived rather early in the morning. The desk clerk stated he would arrange my stay to accomodate my arrival, but when the morning staff came on nothing was on file and they weren't willing to honor the statement of their night-clerk. Overall, it was a poor experience for me and I doubt that I would stay there again if I were ever in the area.
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2 of 3 Yahoo! Users found this review helpful
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Great place for the price!
By A Yahoo! Contributor, 11/16/04
Stayed at this hotel 10-2004 and was very pleased with everything.Clean room, very good service, nice restaurant and good food. The free shuttle to Graceland was great for us and a wonderful service. Highly recommend this hotel especially for the price. Good location for Graceland travelers. All hotel staff were helpful and very friendly.