Sure the view is nice but the room was dirty, there is no refrigerator or microwave, you have to pay $10/day, $50/deposit for internet and there is no auxiliary channel on the TV for video games. You would think that at $130/night there would be some kind of perk! Heck, even Motel 6 gives you free internet access!! Needless to say we will not be back.

Great Views! Easy to get to and the Gatlinburg Trolley route goes to the hotel. Restaurant service and food is good. Nice, clean rooms!

My husband bought us the romance valentine's day package. It included a one night stay with mountain views, dinner for two with candle light and a champagne toast as well as breakfast in the morning. We were so excited. When we got there the lobby was packed with families, kids and teenagers there for a military ball. We waited in line for over ...

We were here for the Christmas week. This place was great, Veiw s were great and the only thing was that the weather did not bring in the snow. It just needs a update and paint job but it could not be better. Wi-Fi needs to be no charge!!!!!!!!!!!!! Resturant is very good is reasonable. Pool, wirlpool, workout room. laundry, and archade were good for the stay.Use the Trolley to go to town. Will come back again.

The hotel was packed on Thanksgiving 2008. We stayed three nights at $68 per. The clerk staff was friendly and helpful. Our room was very clean and fresh. The view was outstanding. Thanksgiving dinner was excellent and reasonable. Drinks at the bar were a bit pricy, waiters were sometimes scarce, but still very friendly and professional dispite a ...

The people are extremely nice who work there, Very clean, Great view from all rooms, Its my home away from home, Large swimming area with a great hot tub, always very hot, Just the way my wife loves it.

The lady that made our reservation over the phone and checked us in on arrival was the same lady and was very nice. There were always people going in and out of the lobby. The lobby was really pretty. There was a little gift shop, bar, and restaurant on the main level. We liked the glass elevators. We stayed on the seventh floor with a mountain ...

Beautiful mountain views! Large pretty lobby, glass elevators, and clean rooms. Neat pool area with hot tub, but could have been cleaner- had a few moths floating in water. Good breakfast buffet in hotel. Trolley stops at front door to take you into Gatlinburg-walking is inconvenient if not impossible. The hotel can be seen from across the city. Highly recommended-book your stay now!

We were pleasantly surprised when we arrived at this hotel. The interior is beautiful, and our room was very spacious and clean. There was a great view of the mountains. The pool and restaurant were very nice. We had excellent service, and everyone was very friendly and helpful. Our room was very quiet. We would definitely stay there again.