The staff was wonderful, genuinely polite and willing to go the extra mile for you. A guest somehow dropped her car keys down the elevator shaft from the 9th floor and without hesitation they were ready and able to help her get them back.

The view we had from our balcony was of the river and its drawbridge and was nice to look at while ...

Holiday Inn Charleston Riverview has a central location. It is a struggle to get a "view room" on a high level floor. What you reserve and what you get may not actually match. When you reserve, emphasize "view" and "high level"; and request a confirmation. The view of the roof restaurant is great, but not the service! The location adds a lot to the value of the hotel. With better service, it could have been perfect.

The hotel is located in a very nice area. It had a wonderful view. You just have to request a room with a view. The staff did everything to make us feel welcome by helping us look up addresses and phone numbers. Took us to places in Charleston in the bus. And the hotel looked great from a distance.

Overall, it was a nice place, everyone was friendly and the rooms were cleaned each day. They have a restaurant and bar, plus internet was available and the hotel is located about 2 miles for downtown, about a ten minute drive. They also have a shuttle which runs downtown. And parking down town isn’t that expensive either. I would stay again and refer my friends.

My husband and I were very satisfied with the service we received. Our room was large, clean and our bed comfortable. The hotel staff was helpful and friendly. All of our requests were addressed in a timely manner. We did not have a rental car so the daily free shuttle into town proved advantageous for us.

Overall, enjoyable stay, with courteous, efficient staff. Room was not adequately furnished with face cloths and toilet tissue. Erroneous charge on bill was handled professionally and courteously at check out.

Rooms/restaurant/bathrooms/elevators were exceptionally clean and operable, although food and trash from function in the Sumter Room ...

The hotel is older but you can look beyond that because the service is great. Huge TV in the lobby, great view of Charleston from the restaurant. New beds and staff was very helpful. Pool was small but it has a view of the marsh and a nice breeze off the water.

We are a family with two daughters from Germany. This hotel was an awful experience after having had such a good start of our US-holiday in New York. In the first room, that was offered to us we had ugly visitors, cockroaches (spelling ?). The room we have now on the 2nd floor does not offer any Riverview. The hotel is surrounded by a two lane ...

Decent location, thats about all the good. When we booked our room they told us a fridge would be available in our room, we have a baby and need to keep things cold. Well, no fridge, when we got there they said someone had broken a key off in the door where the fridges are. Huh? Anyway told us they would bring one up, but never did. Hallways smell ...